We are delighted to offer shipping within the United States and internationally. To ensure the freshness and potency of our products, we carefully package each order and ship it with aloha.
Domestic Shipping
We offer a variety of shipping options within the United States, including standard and expedited shipping.
Shipping costs are calculated based on the weight of your order and your shipping address. You can view the shipping costs in your cart before completing your purchase.
Please allow 1-3 business days for order processing.
Once your order ships, you will receive a confirmation email with a tracking number.
International Shipping
We ship to most countries worldwide.
International shipping costs are calculated based on the weight of your order and your shipping destination. You can view the shipping costs in your cart before completing your purchase.
Please allow 1-3 business days for order processing.
International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Delivery times for international orders vary depending on the destination.
Returns
Your satisfaction is our priority. If you are not completely happy with your Pure Mana purchase, we are here to help.
Return Policy
You may return eligible items within 14 days of receiving your order.
To be eligible for a return, items must be unused, unopened, and in their original packaging.
To initiate a return, please contact our customer service team at info@puremananhawaii.com
Return shipping costs are the responsibility of the customer.
Once your return is received and processed, we will issue a store credit or exchange the item.
Exceptions
Sample sets and travel-sized items are final sale and cannot be returned.
Due to their delicate nature, skincare tools and accessories are final sale and cannot be returned.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team immediately. We will gladly replace the item or issue a full refund.
Questions?
If you have any questions about our shipping or return policies, please don't hesitate to contact our customer service team.We are always happy to assist you.
